CANCELLATION/REFUND POLICY: A $5.00 service fee will be charged per family member for all cancellations requested beginning the first day of registration until 4:00 pm the Friday before the start of a session. A prorated percent of the class fee less a $5.00 service fee and any direct program material costs will be refunded thereafter - unless the program is canceled by the Recreation Department or a physician's excuse is presented. Programs that meet 1, 2 or 3 times only require two business days notification. In order to avoid a proration charge, a cancellation for a weekend class must be made before 4:00 pm the Friday before the class meets. Refunds can be credited to your Household account, back to the original credit card or a check will be issued. Placing a credit on your recreation Household account will occur within 24 hours. Refund checks will be issued approximately thirty days after notification of cancellation. No refunds for absenteeism. No refunds after Bus Trip deadlines.